Test (rela­ted) anxie­ty, finan­cial worries, lone­li­ness and stress — tho­se are only a few of the many trou­bles kee­ping stu­dents awa­ke at night. Whom to talk to about suf­fo­ca­ting thoughts at night? A cou­p­le of weeks ago Nightline, an initia­ti­ve cura­ted by the MLU, first ope­ned its lines as a cri­sis hot­line offe­red by stu­dents for stu­dents. The inter­view with Nightline Halle was con­duc­ted by edi­tor-in-chief Marlene Nötzold for has­tu­zeit. 

Thank you for this inter­view. Please, intro­du­ce yourself first. What is Nightline and what kind of sup­port do you offer? 

Hello. We are Nightline Halle. It’s a pro­ject pro­vi­ding low thres­hold sup­port for stu­dents who face stu­dy rela­ted trou­bles or issu­es con­cer­ning their over­all as well as psy­cho­lo­gi­cal well­being. We offer our help through a tele­pho­ne hel­pli­ne every Wednesday and Sunday from 8 p.m. to mid­ni­ght. You are encou­ra­ged to talk to us con­fi­den­ti­al­ly and anony­mous­ly about any worries that are on your mind but also about trou­bles which have been stres­sing you out for a while and won’t let you find sleep at night. 

Who can reach out to Nightline? 

All stu­dents based in and around Halle can call us. 

The uni­ver­si­ty pro­vi­des a ran­ge of offers for stu­dents who requi­re assistance/help/advice throughout their stu­dies. How did you come up with the idea to estab­lish Nightline in Halle? 

Nightline isn’t our idea initi­al­ly. It’s a con­cept alrea­dy estab­lis­hed in several other cities in Germany and Europe. Nightline aims to pro­vi­de easi­ly acces­si­ble help by the means of a cri­sis hot­line: There are no pri­or appoint­ments, no pri­or requi­re­ments, and non-direc­ti­ve com­mu­ni­ca­ti­on. We will lis­ten, and in con­ver­sa­ti­on with you, we will offer to help you find cla­ri­ty or new perspectives. 

Many stu­dents suf­fe­red in iso­la­ti­on and the resul­ting soli­tu­de of the C‑19 pan­de­mic and the fee­ling of being alo­ne with pro­blems revol­ving around stu­dy­ing. Is this a rea­son for brin­ging Nightline to life? 

It is. The pan­de­mic magni­fied exis­ting pro­blems and brought them to public atten­ti­on. Psychosocial issu­es have always exis­ted, also in young peop­le, inclu­ding stu­dents. May it be test anxie­ty, ten­si­ons in rela­ti­ons­hips or lone­li­ness. The first and oft­en­ti­mes the most chal­len­ging step in see­king help is to open up to someo­ne about things stres­sing you and con­fi­de them in your trust. We hope that the anony­mi­ty and con­fi­den­tia­li­ty we offer will help you open up. 

How does a pho­ne call with you work? 

Our hel­pli­ne is set out to be anony­mous, con­fi­den­ti­al and non-direc­ti­ve. Everyone who calls us is allo­wed to take as much men­tal space and time as they need. You’ll tell us what you want to tell us, we are going to lis­ten and ask one ques­ti­on or ano­t­her to gain a bet­ter under­stan­ding. Perhaps as the dia­lo­gue evol­ves it will crea­te a safe space to dis­cuss ide­as and pos­si­bi­li­ties of dealing with the situa­ti­on in question. 

Many know about tele­pho­ne hel­pli­nes in gene­ral. Where’s the dif­fe­rence to Nightline of Halle’s university/of the MLU? 

Our ser­vice is crea­ted by stu­dents for stu­dents. The bene­fit resul­ting from it is that vol­un­te­ers at Nightline are fami­li­ar with the chal­len­ges of ever­y­day uni­ver­si­ty life. Accordingly, we can rela­te to pro­blems which are roo­ted in stu­dy­ing and a student’s life. However, we are no the­ra­pists and we can­not offer nor sub­sti­tu­te a pro­fes­sio­nal the­ra­peu­tic assessment. 

In which ways do you gua­ran­tee your caller’s anony­mi­ty and confidentiality/confidence/trust? 

All of Nightline’s employees have com­ple­ted pri­va­cy trai­ning and signed a non-dis­clo­sure agree­ment which sta­tes that we are neit­her allo­wed to ask you about nor wri­te down any pri­va­te data such as your name or other indi­vi­du­al-rela­ted details. 

Are the­re cer­tain matters/issues/problems you are anti­ci­pa­ting when someo­ne calls and were you trai­ned spe­ci­fi­cal­ly? 

Of cour­se, we can­not know which issu­es our cal­lers want to/need to dis­cuss. There’s a lot of varie­ty, inclu­ding stu­dy rela­ted pro­blems, stress due to exams, but also per­so­nal pro­blems like rela­ti­ons­hip issu­es or lone­li­ness. Our main aim is to lis­ten, to ask ques­ti­ons and to be there. 

Who works at Nightline and how do you train your employees? 

Nightline runs with the help of vol­un­tee­ring stu­dents of the MLU as well as BURG. All staff of the Nightline who hand­le pho­ne calls have been trai­ned by two psy­cho­lo­gi­cal supervisors/psychologists. They recei­ved trai­ning in com­mu­ni­ca­ti­ve skills such as non-direc­ti­ve con­ver­sa­ti­on styles or how to deal with dif­fe­rent hypo­the­ti­cal issu­es and pro­blems of the cal­lers, but also data pro­tec­tion and team­buil­ding. Their trai­ning also inclu­des prac­ti­cing in small groups and mana­ging con­ver­sa­ti­ons on the phone. 

In which ways can stu­dents sup­port Nightline and how can vol­un­te­ers work with you? 

Nightline Halle accepts vol­un­te­ers who like to join us in hel­ping others. Next to pro­vi­ding the tele­pho­ne hel­pli­ne the­re are varia­ble tasks which need to be accom­plis­hed. Such as designing adver­ti­se­ments, set­ting up the rota, estab­li­shing con­ta­cts and kee­ping in touch with part­ners as well as field offices. If you are inte­res­ted in sup­por­ting us, we encou­ra­ge you to reach out to us at any time. Our mail address is pro­vi­ded on our offi­cial web­site www.nightline-halle.de. 

If you want to sup­port Nightline, reach out to us via mail. 

How can stu­dents reach out to Nightline? 

You can reach out to the Nightline on Wednesday and Sunday bet­ween 8 p.m. and 12 a.m. via 01522/513265. In case of chan­ge in avail­ab­le days and times, we will keep you updated on our web­site and on our Instagram profile. 

Thank you for your time. Good luck with the pro­ject! 

 Nightline is sup­por­ted by the student’s uni­on as well as the student’s coun­cil Halle. 

Nightline Halle 


Regarding fur­ther pro­blems that can­not be resol­ved by cal­ling Nightline: 

Psychosocial Counselling pro­vi­ded by Studentenwerk (Student Union?) 
General Study Counseling: 

Department für social issu­es of the StuRa: 

Text and trans­la­ti­on: Marlene Nötzold

0 0 vote
Article Rating
Benachrichtige mich bei

Diese Website verwendet Akismet, um Spam zu reduzieren. Erfahre mehr darüber, wie deine Kommentardaten verarbeitet werden.

Inline Feedbacks
View all comments